NWBLT Welcomes Mike Gauterin as United Utilities Representative
NWBLT is pleased to announce the appointment of Mike Gauterin from United Utilities as its new representative. Mike’s experience across major infrastructure and service organisations, together with his specialist knowledge of cyber and physical security, will bring valuable insight to NWBLT at a time when resilience is an increasing priority for organisations across the region.
As the UK’s largest listed water company, United Utilities provides water and wastewater services to around seven million people across the North West of England, playing a vital role in supporting the region’s communities, economy and infrastructure.
Mike joined United Utilities in January 2023 and brings more than 20 years’ experience across the infrastructure and telecommunications sectors. His extensive background spans customer service, commercial management, supply chain operations, governance and compliance, alongside his accreditation as a Chartered Arbitrator.
In his current role at United Utilities, Mike is responsible for cyber and physical security governance and compliance across the group.
Prior to joining United Utilities, Mike held several senior leadership positions at BT Group, including Managing Director of Customer Service for BT’s Enterprise division, where he oversaw all business-to-business services, including delivery of the UK’s 999 service, supporting more than £6 billion in revenue.
Mike also previously led supply chain operations across BT Group and directed Civil Engineering and Supplier Management strategy for Openreach. Earlier in his career, he served as Commercial Director at Balfour Beatty following a strong foundation in commercial management.
Commenting on his appointment, Mike said:
‘I’m delighted to be joining NWBLT as United Utilities’ representative. As an organisation serving millions of customers and communities across the North West, United Utilities understands the importance of collaboration, resilience and long-term investment in the region. I’m looking forward to contributing to NWBLT’s work and working alongside colleagues to secure a successful future for our region.’
Chris Woodroofe, Chair of NWBLT, welcomed Mike, saying:
‘We are delighted to welcome Mike to NWBLT. His experience spans critical infrastructure, customer operations, cyber and physical security, which will add real value to our discussions at a time when resilience is becoming ever more important for organisations across the region. His insights bring an important contribution to NWBLT as we continue to bring business leaders together to deliver the opportunities and manage the challenges facing the North West’.